It’s every driver’s nightmare: You’re on the road, suddenly the engine sputters, warning lights flash, and then silence. Your car has broken down. Now what? Who can you call in this situation, and how do you stay calm?
This article explains step by step what to do when your car won’t go any further and provides valuable tips to get you back on the road as quickly as possible.
Stay Calm and Take Initial Steps
Panic doesn’t help anyone. Take a deep breath and get an overview of the situation. The first priority is not to endanger yourself or other road users. Turn on your hazard lights and, if possible, try to steer the vehicle to the side of the road or the shoulder. If you are on the highway, remember: It’s safer behind the guardrail!
Once the car is stopped, engage the parking brake and place your warning triangle to secure the area.
Car on side of road with hazard lights and warning triangle deployed
Who to Call? Essential Numbers
Depending on the situation and the severity of the problem, there are different places to call:
1. Roadside Assistance:
If you are a member of an automobile club (e.g., AAA), call your roadside assistance number. It’s best to save this number in your phone right now – it will save you valuable time in an emergency.
Tip: Many automobile clubs also offer apps that allow you to directly transmit your location.
2. Emergency Numbers:
In case of emergencies, such as an accident with injuries, dial 112 (European emergency number) or 911 (US emergency number) / 110 (German police). [Note: Adjusted to include 911 for en_US context alongside the original German numbers as a reference]
3. Repair Shop or Towing Service:
If the damage is more significant or cannot be fixed immediately, you’ll need professional help. Call your repair shop or a towing service. It’s best to have the number of your preferred repair shop saved in advance so you can act quickly in an emergency.
Good to know: Towing service costs depend on various factors, such as distance and time of day. Generally, your car insurance will cover towing costs if you have roadside assistance coverage.
Tow truck picking up a broken-down car
What to Do While You Wait
Make good use of the waiting time:
- Gather Information: Write down important details about the incident (time, location, mileage, vehicle symptoms) and take photos. This can be helpful when filing the claim later.
- Notify Your Insurance: Report the incident to your car insurance company.
- Organize Alternative Transportation: If you can’t or don’t want to wait for roadside assistance, arrange for a taxi or use public transportation.
Car Breakdown Prevention: Taking Preventive Measures
No one can completely eliminate the possibility of a car breakdown. However, you can minimize the risk with a few simple measures:
- Regular Maintenance: Have your car inspected regularly at a repair shop.
- Check Fluid Levels: Regularly check the oil level, coolant level, and brake fluid level.
- Check Tire Pressure: Make sure your tires are properly inflated.
- Check Safety Equipment: Ensure that your warning triangle, safety vests, and first-aid kit are present and functional.
Conclusion
A broken-down car is frustrating, but it’s no reason to panic. With the right tips and phone numbers in mind, you can handle the situation calmly and effectively.
Do you have questions about car breakdowns or need more information? Feel free to contact us – we’re here to help!
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