Autofahrer meldet einen Glasschaden bei der Allianz
Autofahrer meldet einen Glasschaden bei der Allianz

Allianz Car Glass Damage: Filing Your Insurance Claim

A stone chip in the windshield – and just like that, it’s happened: car glass damage. Annoying, but unfortunately a common occurrence. Especially for drivers insured with Allianz, questions arise: What’s the right way to handle a glass damage claim? What does my comprehensive or full coverage policy cover? And where can I find a trustworthy auto repair shop for the repair? This article gives you a comprehensive overview of “Allianz Glass Damage”.

Driver reporting car glass damage to Allianz insuranceDriver reporting car glass damage to Allianz insurance

What is Allianz Car Glass Damage?

“Allianz Glass Damage” refers to any damage to your vehicle’s glass surfaces caused by an unforeseen event and covered by your Allianz car insurance. This includes not just the windshield, but also side windows, rear windows, headlights, and glass panoramic roofs.

What to Do If You Have Allianz Glass Damage

In case of glass damage, remain calm and follow these steps:

  1. Document the Damage: Take photos of the damage.
  2. Contact Allianz: Report the glass damage to your Allianz insurance as soon as possible, either by phone or online.
  3. Choose a Repair Shop: Allianz works with many Allianz Partner Shops. However, you are free to choose which shop performs the repair.
  4. Repair or Replacement: Depending on how severe the damage is, the glass will be repaired or replaced.

What Costs Does Allianz Cover for Glass Damage?

Allianz’s cost coverage depends on your chosen insurance plan:

  • Comprehensive (Teilkasko): Covers windshield damage from stone chips, hail, storms, etc.
  • Full Coverage (Vollkasko): Provides additional protection for glass breakage on all vehicle glass, including in cases like vandalism.

In many cases, Allianz covers the full repair costs. You might need to pay an agreed deductible. It’s best to check your policy terms in advance or ask Allianz directly.

How Do I Report Allianz Glass Damage?

Allianz offers various ways to report glass damage:

  • By Phone: You can reach the Allianz claims hotline at the number …
  • Online: You’ll find a damage report form on the Allianz website.
  • Via App: You can conveniently and quickly report glass damage using the “Meine Allianz” App.

Benefits of Using an Allianz Partner Auto Repair Shop

Using an Allianz partner auto repair shop offers you several advantages:

  • Direct Billing: The shop bills Allianz directly for the damage.
  • Quality Assurance: Partner shops meet Allianz’s high-quality standards.
  • Loaner Vehicle: Typically, you receive a free loaner vehicle for the duration of the repair.

Car being repaired in an Allianz partner auto repair shopCar being repaired in an Allianz partner auto repair shop

Frequently Asked Questions About Allianz Glass Damage

  • What should I look for when choosing a repair shop? Look for experience with auto glass repairs and the use of quality materials.
  • Can I get the glass replaced even for a small chip? Generally, shops will attempt to repair the glass. Replacement is usually done only for larger damage.
  • How long does a glass repair take? A repair usually takes only a few hours.

Conclusion

Glass damage is annoying, but with the right insurance, there’s no need to panic. Allianz offers comprehensive coverage and supports you with handling the claim. With the tips provided above, you’re well-prepared to know how to proceed in case of glass damage. If you have further questions, don’t hesitate to contact us. Our team of auto experts is happy to offer you advice and support.

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